Returns & Shipping

Shipping:

Orders are shipped every Friday, excluding holidays, via USPS flat rate. Please allow 1-2 weeks for continental shipping in the U.S. Zimmer-Design is not responsible for products lost or damaged after shipping.

International Shipping:

Unfortunately we do not offer international shipping through our website at this time, but feel free to contact us at zimmer@zimmer-design.com to let us now which product(s) you would like. We will estimate international shipping rates on a per order basis and share with you for approval before completing the transaction.

Return POlicy:

If you are not satisfied with your purchase in any way, we will gladly accept returns.* Please email us at zimmer@zimmer-design.com to request a return within 7 days of order delivery. We will not be able to accept returns after the 7 days have passed. The returned merchandise must be free from wear, stains, odor or any condition that would prevent them from being sold as new. We reserve the right to deny any return. Returned items must have the original tags attached and must be accompanied with a copy of the order of confirmation. Refunds are credited to the original form of payment minus the cost of original shipping fees. Zimmer-Design is not responsible for return shipping fees.

We are unable to make exchanges. We ask that you return the original item for a refund and purchase the new item through the website as a separate transaction. Zimmer-Design is not responsible for return shipping fees.

*RETURNS ARE NOT ACCEPTED FOR POSTERS.

If you have further questions, please email us at zimmer@zimmer-design.com and we will do our best to accommodate your needs.

Privacy & Terms

Privacy notice:

This privacy notice discloses the privacy practices for www.zimmer-design.net. This privacy notice applies solely to information collected by this website. It will notify you of the following:

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing:

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information:

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via zimmer@zimmer-design.com:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

Security:

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at zimmer@zimmer-design.com.